Your privacy matters to us. This Privacy Policy sets out how 92gl collects, uses, stores, shares and protects your personal data when you access and use our platform. Please read it carefully alongside our Terms & Conditions.
Six core commitments underpinning our approach to personal data at 92gl
All personal data held by 92gl is stored on encrypted servers with access controls restricted to authorised personnel only. We apply industry-standard security measures including SSL/TLS transmission encryption.
We collect only the data we need and use it only for the purposes stated in this Policy. We do not sell your personal information to third parties for their marketing purposes under any circumstances.
You have the right to access, correct, export or request deletion of your personal data. We respond to verified data subject requests within 30 calendar days of receipt in writing.
Data is shared only with third parties strictly necessary for service delivery — such as identity verification providers and payment processors — and only under binding data processing agreements.
We explain clearly what cookies we use, why we use them and how you can manage your cookie preferences. Essential cookies required for platform operation cannot be disabled without affecting functionality.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations, after which it is securely deleted or anonymised.
This Privacy Policy ("Policy") is published by 92gl ("the Platform", "we", "us", "our") and applies to all personal data processed in connection with your use of the website accessible at https://92gl.cam and any associated services or content features.
92gl is an English-language information and entertainment platform covering online sports betting and live casino topics, with a primary audience in Pakistan. We are committed to handling your personal data with care, transparency and in accordance with applicable data protection principles.
By accessing or using the 92gl Platform, you acknowledge that you have read and understood this Policy. This Policy should be read together with our Terms & Conditions. If you disagree with any aspect of this Policy, please discontinue use of the Platform.
Note for Pakistani Users: Pakistan's data protection framework is evolving. While this Policy is drafted in accordance with internationally recognised data protection principles, 92gl does not represent that it is compliant with any specific Pakistani statute unless explicitly stated. Users retain the right to seek independent legal advice regarding their data rights under applicable Pakistani law.
The following terms carry specific meanings throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could identify a living individual, directly or indirectly — including name, email address, IP address, device identifiers, financial account details and behavioural data. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, deletion and anonymisation. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For this Platform, 92gl acts as the Data Controller unless a specific service specifies otherwise. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller under a formal data processing agreement. |
| "Data Subject" | The individual whose personal data is being processed — i.e., you, the user. |
| "KYC Data" | Identity and address verification documents submitted in the course of Know Your Customer procedures, including copies of government-issued identification such as CNIC, passport or utility bills. |
| "Cookie" | A small text file stored on your device by a website for the purposes of session management, preference storage or analytics tracking. |
When you register an account with 92gl, we collect:
To comply with anti-money laundering (AML) and responsible gambling obligations, we collect:
We collect data related to your financial activity on the Platform, including deposit and withdrawal amounts, transaction reference numbers, payment method types and transaction timestamps. We do not store full card numbers or CVV codes — payment card data is handled exclusively by PCI-DSS compliant payment processors.
We automatically collect data about how you interact with the Platform, including pages visited, features used, bet and game activity logs, session durations and click-path data. This data is used for platform improvement, responsible gambling monitoring and fraud detection.
We collect technical information about the device and connection used to access the Platform, including IP address, browser type and version, operating system, screen resolution, device identifiers and referring URL. This data is used for security, fraud prevention and platform optimisation.
If you contact our support team, we retain records of correspondence including Live Chat transcripts, email exchanges and any documentation you provide in the course of resolving a query or dispute.
We collect personal data through the following means:
We process your personal data under one or more of the following legal bases, depending on the nature of the processing activity:
| Legal Basis | Examples of Processing |
|---|---|
| Contractual Necessity | Account registration, transaction processing, KYC verification, withdrawal processing |
| Legal Obligation | AML compliance, identity verification, regulatory reporting, fraud investigation |
| Legitimate Interests | Platform security, fraud prevention, responsible gambling monitoring, analytics and platform improvement |
| Consent | Marketing communications (email/SMS), non-essential cookies, optional personalisation features |
Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time by contacting us or adjusting your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
We use the personal data we collect for the following purposes:
Responsible Gambling Monitoring: We process behavioural and transaction data to identify users who may be exhibiting signs of problem gambling. This processing is carried out under both our legitimate interest in harm prevention and our regulatory obligations. Where we identify a concern, we may proactively reach out to offer responsible gambling support tools.
We share personal data with third-party service providers who process data on our behalf under binding data processing agreements. These providers include identity verification and KYC vendors, payment processing companies, fraud detection services, cloud hosting and infrastructure providers, and analytics platforms. All Data Processors are contractually obligated to process data only as instructed and to maintain appropriate security standards.
To process financial transactions, we share necessary transaction data with payment processors. Pakistani users may see familiar payment brand names referenced in our editorial content for contextual purposes only. The actual transmission of financial data is handled by the payment processor directly under their own privacy terms. 92gl does not store full payment card details.
Payment Brand Disclaimer: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah within 92gl's content are for contextual familiarity only. These references do not imply that these providers endorse, support or are affiliated with 92gl or any gambling activity. Data shared with payment processors is governed by those processors' own privacy policies.
We may disclose personal data to regulators, law enforcement agencies, courts or other public authorities where required to do so by applicable law, regulation, court order or legal process. We will notify affected users of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of assets involving 92gl, personal data held by us may be transferred to the acquiring entity as part of that transaction. Affected users will be notified of any change in the data controller's identity and their rights in relation to that change.
92gl does not sell, rent or otherwise transfer personal data to third parties for their own marketing, profiling or commercial purposes. This prohibition applies unconditionally.
Cookies are small data files stored on your device when you visit a website. They allow the site to remember information about your visit, such as your session status, language preferences and usage patterns. We also use similar technologies including web beacons, pixel tags and local storage.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Session management, login authentication, security tokens. Required for the Platform to function correctly. | No — required for service |
| Functional | Remembering user preferences such as language, odds format and display settings. | Yes — affects experience |
| Analytics | Measuring page traffic, user journeys and feature usage to improve the Platform. Data is aggregated and anonymised where possible. | Yes — via cookie settings |
| Marketing | Tracking campaign performance and, where consent is given, delivering personalised promotional content. Only active where consent is explicitly provided. | Yes — consent-based only |
You can manage cookie preferences through your browser settings. Most modern browsers allow you to block, delete or selectively accept cookies. Note that disabling essential cookies will affect your ability to log in and use core Platform features. Instructions for managing cookies in common browsers are available on those browsers' official support pages.
We retain personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable legal, regulatory or contractual obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years following closure |
| KYC and identity documents | Duration of account + 5 years following closure (regulatory requirement) |
| Financial transaction records | 7 years from the date of each transaction (AML obligation) |
| Responsible gambling records | Duration of account + 5 years following closure |
| Support correspondence | 3 years from the date of last interaction |
| Analytics and behavioural data | Up to 24 months (rolling, aggregated or anonymised thereafter) |
| Marketing consent records | Until consent is withdrawn + 1 year for audit trail |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction procedures.
92gl implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users in accordance with our legal obligations.
You are also responsible for maintaining the security of your account credentials. We recommend using a strong, unique password and enabling two-factor authentication where available. Do not access your 92gl account from shared or public devices.
92gl operates internationally and may transfer your personal data to countries outside your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction. Where such transfers occur, we ensure that appropriate safeguards are in place, which may include:
Where data is transferred to service providers located outside Pakistan (such as cloud hosting providers or analytics vendors), those providers are contractually bound to process data in accordance with the principles set out in this Policy and applicable international data protection standards.
Subject to applicable law and certain limitations, you have the following rights in respect of your personal data held by 92gl. To exercise any of these rights, submit a written request to [email protected] with sufficient information to verify your identity.
Request a copy of the personal data we hold about you and information about how it is being used.
Request correction of inaccurate or incomplete personal data. Some corrections require re-verification.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as during a dispute about accuracy.
Receive your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests, including profiling for direct marketing purposes.
Withdraw consent for any processing activity based solely on consent, without affecting prior lawful processing.
Lodge a complaint with the relevant supervisory authority if you believe your data rights have been infringed.
We aim to respond to all verified data subject requests within 30 calendar days. Where the request is complex or numerous, we may extend this period by a further 60 days and will notify you of the extension and the reason.
92gl is strictly an adult platform. We do not knowingly collect, process or store personal data relating to individuals under the age of 18 years, or the higher minimum age required by the applicable operator or licence jurisdiction.
If we become aware that personal data has been collected from a minor without verifiable parental or guardian consent, we will take immediate steps to delete that data from our records and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
Important: Being 18+ does not make gambling lawful in Pakistan. Users must independently verify their legal position under applicable local law, including the Prevention of Gambling Act 1977.
The 92gl Platform may contain contextual references to or links toward third-party operators, services and payment providers. This Privacy Policy applies solely to personal data processed by 92gl directly. We are not responsible for the privacy practices, security standards or data handling procedures of any third-party website or service.
We encourage you to review the privacy policy of any third-party operator, payment processor or external service before providing your personal data to them. The inclusion of a reference to a third-party service within 92gl's editorial content does not constitute an endorsement of that party's privacy practices.
We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page with an updated "Last Updated" date. Where amendments are material — for example, where they affect the purposes for which we use your data or introduce new categories of data sharing — we will provide more prominent notice, which may include an in-platform notification or email communication to registered users.
Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Policy. If you do not agree to any amendment, you should cease using the Platform and may request deletion of your account and associated data in accordance with Section 12 above.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by 92gl, please contact us using the details below. Data subject requests must be submitted in writing with sufficient identification information to allow us to verify your identity before acting on the request.
Email (plain text — not a clickable link):
[email protected]
Live Chat: Available 24/7 via the Platform's Help Center
Response Time: Within 30 calendar days for data subject requests; 48 business hours for general enquiries
Please Include: Your full name, registered email address, nature of your request, and a copy of your government-issued ID for identity verification purposes
For responsible gambling concerns, self-exclusion requests or account closure enquiries, please visit our dedicated Responsible Gambling page or contact our support team directly.
Our support team handles data enquiries promptly and confidentially. You can also review our full Terms & Conditions or visit the FAQ for quick answers.
🔞 18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Play responsibly.